The Lagos State Electricity Regulatory Commission (LASERC) has clarified that its proposed Retail Electricity Supply Code does not cancel existing electricity debts, dismissing reports suggesting customers’ outstanding bills would be wiped out.
In a statement, the Commission explained that the 12-month billing and recovery rule is prospective, meaning it will only apply after the new Code comes into effect. It stressed that all electricity debts accumulated before the Code takes effect remain valid and must still be paid under existing laws and contractual agreements.
LASERC said the provision is aimed at strengthening consumer protection by requiring electricity distribution companies (Discos) and other suppliers to issue bills within 12 months of electricity being consumed. Once a bill is issued within that period, it remains legally enforceable. The Commission noted that the rule is intended to prevent prolonged back-billing while encouraging electricity providers to improve efficiency and accountability.
Chief Executive Officer of LASERC, Mrs. Temitope George, said the Code seeks to create a fair balance between protecting consumers and providing operators with a predictable regulatory framework. She emphasised that while historical debts remain payable, electricity suppliers must ensure future bills are issued promptly.
The Commission also reiterated that electricity distribution licensees are legally required to provide 100 per cent metering for eligible customers within timelines set by LASERC, adding that the new Code is designed to improve service delivery, modernise power infrastructure and enhance transparency in Lagos’ electricity market.